2010: What's In Your Future?

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On Wed Dec 23 at 8:00pm ET, I'm going to be one of the guests featured on 'The River, The Ranch & The Bay' (RRB) podcast!

Won't you join us? We'll cover a number of things to jump start your success in the coming year:

• Customer Service
• Getting Out of Your Own Head
• Behavior Patterns
• Goal Setting
• Holiday Networking
• Keywords
  
• and more!

Of course we'll also discuss social media for eCommerce and, for the Education Specialists in the audience, we'll talk about social media strategies to promote your classes.

There are going to be some exciting announcements on the show before I go on so be sure to tune in at the very beginning. RRB - 8:00pm ET. The Chat Room will be open so join us and participate in the discussion!

Developing a Social Media Strategy That Rings the Register

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Join our 'Tips From the Top' podcast this Wed, Dec 16 (3pm ET/noon PT) when our guest will be Bernie Borges, Founder and CEO of Find and Convert and author of "Marketing 2.0: Bridging the Gap Between Seller and Buyer through Social Media Marketing."

During the podcast Bernie will discuss the steps to take to develop a successful social media strategy for your business. He'll talk about the 4 stages of interaction, content marketing, how to measure results and much more!

In addition, Bernie has generously offered to give away a copy of his book to one of our listeners. The recipient will be chosen based on their level of engagement with him on social media channels. Bernie invites you to connect with him on Twitter (http://twitter.com/berniebay), by joining his Facebook Fan Page, leaving a comment on this blog post and/or adding "Marketing 2.0" to your Amazon Reading List on LinkedIn. The person who has demonstrated the most engagement will win a signed copy of the book.

Our Podcast Chat Room will be open during the call (Wed Dec 16 / 3pm ET/ noon PT) and we welcome your questions and comments!

Be sure to connect with Bernie NOW for the opportunity to win a signed copy of his book, Marketing 2.0: Bridging the Gap between Seller and Buyer through Social Media Marketing.

Learn How To Sell on eBay - The Basics & Beyond

Are you looking for someone to teach you how to sell on eBay? Do you want to learn how to turn your selling 'hobby' into a business? Or how to set up an eBay Store?

Education Specialists Trained by eBay are independent contractors in your local area who can meet with you for one-on-one or group trainings. They can provide the answers to your questions and they're the only instructors who have access to the 'official' eBay training materials.

To find an Education Specialist, go to the Education Specialist Directory and type in your zip code. This will provide a list of instructors and classes that are available in your area.

If you're on Twitter, you can follow @ebayuniversity to be notified as classes come up.

And if you're looking for a unique gift this holiday season, consider giving a gift certificate for an eBay class!

5 Online Selling Problems & How to Handle Them

Image by harold.lloyd (won't somebody think of the bokeh?) via Flickr

Holiday sales are in full swing and as an ecommerce seller you may be encountering some sticky situations that you haven't dealt with before.

What to do?

Join us our Tips From the Top podcast this Wed (Dec 9) at noon ET/9am PT when Charlene Anderson - experienced ecommerce seller - joins us to talk about how to handle 5 of the major/most common online selling problems.

Charlene currently sells on her own website as well as on eBay, Amazon, etsy and a couple of the smaller sites. With 10+ years experience in online selling, Charlene has run across all types of buyers and all kinds of problems that can occur. Make your life easier and learn from her experiences!

While I can't reveal all the selling problems Charlene will cover, I can say that it's not the end of the world if you ship the wrong item! :-)

The podcast Chat Room will be open during the call (Thu Dec 9 at noon ET/9am PT). We welcome you to join us 'live' so you can contribute to the discussion &/or ask questions about any 'problem situations' you've encountered.

We have also started a related 'Discussion' on The Savvy Seller Facebook page so please join in there - post a problem, offer a suggestion to someone else or just commiserate!

iabol for eBay: Multi-Carrier Shipping Solution

Image by sean dreilinger via Flickr

Mark Your Calendars!

What: 'Tips From the Top' Podcast

When: Tuesday, December 1 - 2:00pm ET/11:00am PT

Your are invited to join our 'Tips From the Top' podcast to learn about iabol for eBay - an easy-to-use multi-carrier shipping solution currently certified with UPS and USPS via Endicia.

This new eBay app gives eBay sellers more choices for domestic and international shipping. Designed with powersellers in mind, this solution is fully integrated with Selling Manager and Selling Manager Pro.

Marty Stamps, Director of Marketing at ABOL Software, will be our podcast guest on Tue Dec 1 (2pm ET/11am PT). He'll discuss the features and benefits of iabol for eBay and will be happy to answer your all your questions about this service.

Holiday Trends and Bing's Shopping & Cash Back Programs

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Mark your Calendars!

Today our 'Tips From the Top' podcast guest will be Kelly Scott, Product Manager on the Bing Shopping/Cashback team.

Kelly is joining us to answer questions about Bing's shopping and cashback programs and how they hold value for merchants.

In addition, Kelly's position at Bing gives her a unique view of the holiday trends that are already appearing. Listen in - something you hear might help you take advantage of them and increase your holiday sales!

Please join us for an information-filled 30 minutes - all about Bing!

The podcast is TODAY - 3:00pm ET/noon PT. The chat room will be open and we welcome your questions!

A ReCap of The 'Presenters Series' Master Mind Roundtable

Image by Dimdim Web Conferencing via Flickr

The 'Presenters' Series' explores the techniques and tools that are essential for a successful presentation, whether it's an online webinar or an in-person class.

A Master-Mind Round-Table discussion held on Mon Nov 2nd served as the introduction to the 8-part series. Janelle Elms, Phaedra Stockstill and yours truly, Marlene Gavens, shared tips for those who want to master the art of public speaking or teaching.

As part of the series, co-hosts Cindy Shebley and Dany Byrne will be trying out a variety of tools in the individual sessions.

In this first session, they used FreeConferencePro.com What did they discover about the service?

First, although there is a lot to recommend the service, during the peak evening hours, Free Conference Pro has a reputation for dropping calls. Sadly, the call re-inforced this reputation - it was dropped half way through. They were unable to continue, and so missed a presentation by the fourth speaker, Sheryl Schuff, as well as the anticipated Question & Answer Session.

Second, the audio quality was spotty. Each speaker's phone had a different sound - some clear and crisp, some with a low hum.

So on a technical front, this call receives a C+

But the content was stellar. Each speaker addressed a different aspect of interviewing, from preparation through helping guests to relax. In addition, the discussion touched on the many ways internet conferencing tools could be used to grow an online business.

I invite you to listen to the replay on The Web Sellers' Circle and to sign up for the remaining 7 sessions!